Pre-launch account controls

Account deletion is not available yet.

Cruzn will publish active deletion instructions here before the app’s public release.

CURRENT STATUS: Production deletion is disabled, Android end-to-end deletion has not been verified, and the outside-app email process is not operational. An email to support does not automatically delete an account.

Before this page becomes active

Planned deletion coverage

The verified in-app deletion design removes the authentication account, profile, private reports, contribution history, roles, trust records, private trip sessions and points, queue observations, and matching invite-email records. It clears identifying references in other records, expires affected queue snapshots and precise tails, stops client collection, and clears local authentication state. Non-identifying public aggregates may remain. Provider backups, security records, or technical logs may follow separate retention schedules that are still being verified.

Privacy question?

Email support@cruzn-app.com. Do not send your password, a one-time code, or an authentication token. See support or read the privacy policy.